Shipping Policy
Delivery Time = Processing Time + Shipping Time
We maintain a processing time of 1–2 business days (Monday to Friday). Orders placed before 5:00 PM (GMT+01:00 – Brussels) are processed the same day whenever possible. All products go through a short processing procedure before shipment.
After processing, you can expect an estimated delivery time of approximately 3–7 business days from the moment your order is placed.
Delays
During periods of unexpected demand, deliveries may take slightly longer than usual. We do everything possible to process orders as quickly as possible and appreciate your understanding should delays occur. Of course, we will keep you informed and always aim to minimize delays.
Shipping Service
To deliver our orders safely and efficiently, we work with a reliable shipping partner such as:
Thanks to these partnerships, you benefit from secure delivery and real-time tracking information, allowing you to easily follow your package at every step.
Extras
To make your shopping experience as pleasant as possible, we offer several benefits. Orders above a certain amount qualify for free shipping. In addition, you may choose insured shipping with priority handling for a small additional fee. This ensures your order is handled with the utmost care.
Tracking
Every order includes tracking, so you can monitor the progress of your shipment from dispatch until delivery.
Customer Service
Our customer support team is always ready to answer your questions or assist you with any concerns. We strive to provide the best possible service and do our utmost to ensure your experience runs as smoothly as possible.